Program Director

ORGANIZATION AND POSITION OVERVIEW

Housing Resources, Inc. (HRI) was founded in 1991 to provide education and counseling services to low and moderate-income first-time homebuyers. HRI is a HUD approved, growing, nonprofit organization dedicated to assisting individuals and families in building wealth through home ownership. HRI prides themselves in being a unique housing counseling agency, because not only do they assist families in getting into homes, but they also provide services to ensure that they remain successful at homeownership. HRI’s step-by-step program answers common questions about home purchase and home ownership. The personalized counseling services provided help identify and overcome barriers to home ownership as well as provide advocacy on the buyers’ behalf with all real estate professionals. Buyers are paired with local down payment and closing cost assistance to increase their home affordability.  HRI’s services also extend to homeowners by the provision of homeownership preservation and maintenance assistance.

HRI has an immediate opening for a full-time Program Director. We are seeking an experienced individual to supervise a wide range of programs. The new Program Director will ultimately be responsible for the delivery and the overall success of each program. A successful Program Director must have a broad knowledge of program management principles as well as a strategic mindset that enables them to lead and develop staff.

PRIMARY DUTIES AND RESPONSIBILITIES

• Provide leadership, supervision, coaching, and performance accountability for Program Managers and their teams.
• Support the Executive Director in short and long-range planning and work plan creation necessary to implement the organization’s goals and objectives.
• Assist in identifying, researching and applying for grants and new funding opportunities, tracking donors, and completing grant reporting.
• Oversee programmatic grant compliance, deliverables, monitoring, renewals, and timely funder reports.
• Support Program Managers with hiring, onboarding, performance evaluations, staff development, and corrective actions.
• Monitor emerging housing and homeownership trends, challenges, and opportunities to inform program development, improve service delivery, and advance HRI’s mission.
• Maintain knowledge of organizational policies and procedures as well as federal and state policies and directives – responsible for compliance.
• Develop and maintain program procedures, quality standards, training, and evaluation practices.
• Lead the development, implementation, and ongoing management of organizational programs and initiatives, ensuring alignment with strategic goals and organizational objectives.
• Collaborate with managers, team, stakeholders, and community partners to identify needs and develop, implement, and evaluate new programs.
• Cultivate relationships with community organizations, financial institutions, government agencies, and funders; represent HRI externally.
• Effectively manage organizational change, program risks, and resources to ensure efficient operations, minimize disruptions, and achieve program goals.
• Monitor data collection and quality compliance for programs.
• Assists in preparing and managing budgets for program and service needs.
• Monitor and evaluate program performance, identify opportunities for improvement, and implement strategies to enhance operational efficiency, achieve measurable outcomes, and ensure program effectiveness.

ATTRIBUTES AND QUALIFICATIONS

• Bachelor’s degree in a related field required; master’s preferred.
• Five years of program leadership experience in nonprofit management, housing, or social services.
• Demonstrated ability to lead, coach, and motivate staff, foster accountability, and effectively manage organizational change.
• Demonstrated experience in organizational operations, strategic planning, the development, implementation, and management of programs to achieve organizational goals and measurable outcomes.
• Strong understanding of nonprofit operations, program management, and performance evaluation to support organizational effectiveness and continuous improvement.
• Experience in grant writing, grants management, budgeting, and reporting.
• Ability to establish goals, analyze outcomes, and improve performance.
• Knowledge of affordable housing, housing counseling, and HUD requirements preferred.
• Excellent communication, organizational, and problem-solving skills.
• Compassionate, collaborative, and forward-thinking leadership style.
• Commitment to HRI’s mission, equity, and community service.
• Proficiency in Microsoft Office and client management systems.
• Milwaukee County residency preferred; valid Wisconsin driver’s license and insurance required.

COMMITMENTS FROM HOUSING RESOURCES INC.

Housing Resources Inc. is an Equal Opportunity Employer and Service Provider. Our programs, services, and employment are available to all individuals on an equal basis regardless of race, color, religion, sex (including pregnancy), national origin, age, disability (including those with sight or hearing impairments), marital status, sexual orientation, arrest or conviction record, the ability to speak English and any other category protected by federal or state law.

• References will not be contacted until a candidate has been notified.
• Offers of employment are contingent upon clear results of thorough background and reference checks.
• All inquiries and interactions with potential candidates are kept in strict confidence.
• This position will remain open until it is filled.

The annual salary range for this leadership position begins at $85K and offers the following generous suite of benefits:

• PTO and Holiday pay
• 401 (k), 401 (k) matching
• Health, dental, and vision insurance
• Life insurance
• Professional Development (training opportunities)
• Hybrid work schedule
• Paid mileage
• Year-round employee appreciation

We look forward to procuring a diverse and robust pool of candidates.