Client Advocate/Peer Support Specialist

 POSITION TITLE: Client Advocate

REPORTS TO: Executive Director

HOURS: 25-30 hours per week, including flexible availability in evenings and weekends, as needed

SALARY RANGE: base pay $18 up to $21 per hour depending on experience

WHO WE ARE

Inner Beauty Center exists to help the sexually exploited discover their value and purpose. We reach into the community, meet personal needs, build trusting relationships, and walk alongside our clients through the recovery and restoration journey.

WHAT YOU’LL DO

As a Client Advocate at Inner Beauty Center, you will play a pivotal role in coordinating services for sexually exploited individuals in the south side of Milwaukee. You will be responsible for providing essential resources, support, and advocacy to our clients. Reporting directly to the Executive Director, you will work closely with the other Client Advocates to ensure the delivery of high-quality services that meet the unique needs of our clientele.

WHAT YOU’LL DO

• Participate in the drop-in and conduct outreach activities 1-2 times per week with a volunteer team member or staff. Enter Data on collection form and support the other team members.

Drop in hours: Tuesday and Thursday 4pm to 7pm

Outreach: Monday and Friday. Time determined by the team going out. Currently outreach starts between 11 and 1pm. Typically outreach is about 2-3 hours.

• Do intake and regular charting updates for your clients: individuals who have completed the admission and assessment for client advocate services.
  • Conduct assessment and Intake
  • Witness Authorization for Release of Information
  • If transporting a Release of Liability must be signed
  • Administer ACE Test
  • Review results of ACE test
  • Assemble their chart
  • Chart entries: with major events, keep concise, DOB followed by Initials as identifier
  • Connect with other needed resources in the Milwaukee Area
  • Transport to Detox
  • Referrals to out of county resources & out of state resources
  • Assist with obtaining needed Identification papers
• Suggest updated resource materials regularly, assist the team in keeping the outreach van stocked. Collaborate with the team as to the condition of the van and any repairs or maintenance need. Team lead will communicate this to the Executive Director
• Attend local community meetings to represent Inner Beauty Center with the ED or other teammates.
• Build connections with stakeholders: community relations, local business owners, residents, criminal justice professionals, and other service providers.
• Advocate for women who have experienced sexual assault and/or sex trafficking, ensuring their safety and best interests. This may include providing transportation to and accompanying clients to healthcare providers, law enforcement, and court proceedings.
• Adhere to all policies and procedures outlined in the Employee Handbook.
• Assist with bag lunch preparations and set up for drop in as needed. Coordinate with other staff and volunteers.

WHO WE’RE LOOKING FOR

• High school diploma or equivalent; associate degree in human services preferred.
• Training as a Peer Support Specialist, certified preferred
• Minimum 3 years in recovery and not using substances any longer, 5 years preferred.
• 2 or more years of experience working with individuals in domestic violence, sexual exploitation, homelessness, and/or Substance use Disorder.
• Ability to work effectively with diverse populations in an open and respectful environment.
• Strong verbal and written communication skills, self-directed, and detail-oriented.
• Able to access our Google Docs. Specialty skills a plus
• Active and personal faith walk preferred as we are a faith-based program. Regularly attends the church of your choice. Able to share your faith with others.
• Valid driver’s license and clean driving record.
• Ability to adapt to a flexible outreach schedule based on team and client needs.
• Must be able to lift 40 pounds and perform physical tasks as required.
• Bilingual in Spanish is a plus.
• We encourage applications from survivors of sexual exploitation and may also be in AODA recovery. Must show a minimum of 3 years in a maintenance stage.
• Female applicants only, due to the nature of the population served men are discouraged from applying.